Magento – Contact Form Not Submitting Bug

Since the new release of Magento, people have been encountering a lot of problems. One of them in particular, seem to be the contact form. The error is, “Unable to submit your request. Please, try again later.” If you’re on Magento 1.4 and get this error when submitting the contact form, that’s because your template (theme) is not fully compatible with 1.4. Your Magento theme is overriding the form.phtml file with its own version, which doesn’t have the new line in it. Here’s what you’ll need to do to quickly fix this error:

Open this file in your theme folder:

And add the following hidden field somewhere before the submit button:

 

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