Richard Castera - Explorations in Software Development
Richard Castera - Explorations in Software Development
Browsing Category
Archive
Resources Scripts

Magento – Contact Form Not Submitting Bug

June 7, 2010 5 Comments

Since the new release of Magento, people have been encountering a lot of problems. One of them in particular, seem to be the contact form. The error is, “Unable to submit your request. Please, try again later.” If you’re on Magento 1.4 and get this error when submitting the contact form, that’s because your template (theme) is not fully compatible with 1.4. Your Magento theme is overriding the form.phtml file with its own version, which doesn’t have the new line in it. Here’s what you’ll need to do to quickly fix this error:

Open this file in your theme folder:

XHTML
1
app/design/frontend/default/YOUR_THEME/template/contacts/form.phtml

And add the following hidden field somewhere before the submit button:

XHTML
1
<input id="hideit" style="display: none !important;" name="hideit" type="text" />
Continue reading
Reading time: 1 min
Share:
Written by: rcastera

About me

Hello, my name is Richard Castera. I have more than 12 years of experience architecting, implementing, leading and launching large scale, high performance software products in a fast-paced agile environment.

Popular Posts

Magento – Display new products on the home page

May 20, 2009

How to Fix “Internet Explorer Cannot Open the Internet Site- Operation Aborted” Error

May 9, 2009

PHP – Convert Array to Object with stdClass

July 5, 2009

Categories

  • Home Automation
  • Resources
  • Scripts
  • SEO
  • Thoughts
  • Web Server

Tags

Apache Apple Bash CSS Drupal Free home automation htaccess Java Javascript Magento PHP raspberry pi SEO SQL thoughts Wordpress

© 2019 copyright Richard Castera // All rights reserved